Our buyback program and website allows customers to sell their new/used electronic devices to our company in exchange for payment. Upon receipt of the device a thorough check will be conducted to assure condition and functionality match what was submitted by the seller. If conditions are found to match the customer will receive payment via their selected payment option (pay-pal electronic deposit). Cash payments are given to local seller and done in-store ONLY). If conditions are found not to match what was submitted by seller, a revised/counter offer will be submitted to the seller for approval. If the seller approves of the revised offer, payment will be submitted within the (5) business days. If the seller does not approve the counter offer the seller is responsible for sending Cell Tech a pre-paid shipping label to return the device. All sellers must be at least 18 years of age to participate in the buyback program. Please visit our website for additional details and pricing on devices. All quotes given on the website are valid for 14 days from the original submission date. After 14 days, a new quote would need to be issued.
Once a device has been delivered, we reserve the right to buy the device at the original price given or provide a revised offer depending on one or more of the following listed below.
Buyer reserves the right to revoke the original offer and provide a “Revised Offer” for any device if any of the following occur; requoted prices may include cost of repair to defective devices:
(a) You indicated the device is in the Like New or Good condition but it is not as described, and/or
(b) You indicated the device is in the damaged condition but it is crushed, bent or has missing parts, and/or
(c) You indicated a different model than what was sent to Cell Tech Buy-Back Program, and/or
(d) The Device is received in the mail fourteen (14) days after seller submitted the original buyback request.
(e) Personal engraving on device
(f) The device is found under financial obligation (financed and not paid in full/payments still owed on device)
(g) The device is found to have “screen burn” (being able to see old images, keyboard, and icons in the background of others)
(h) The device is found to have " spots " in the LCD (not limited to; dead pixels, burn indications, black spots, etc.)
(i) The device will not power on
(j) Aftermarket Parts
Clear descriptions & definitions of device conditions listed below:
1) Like new condition:
Your item is in Like New condition if it is brand new, still in box, sealed in plastic and never used.
2)Good Condition:
Good condition is the most common device condition. Average wear & tear consistent with normal use but 100% fully functional. No water damage. Battery health must show above 88% for iPhones under Battery Health in the settings.
3)Fair Condition
The device has moderate signs of wear. This includes minor scratching on screen and/ or mild housing damage such as a minor scratches/nics. Battery health shows 87% or below for iPhones under Battery Health in the settings.4
4)Minor Damage Condition
Minor damage is one of the following, but not limited to: bad camera, bad buttons, bad power button, bad lock buttons, bad headphone jacks, broken charging port, cracked back. If your item has (2) or more of these issues your item is considered damaged.
5)Damaged Condition
Any device with (2) or more issues from the minor damage category, bent and/or dented housing(frame), bad home button, touch id/face id doesn’t work, cracked screen. Must still show signs of life and power on. In the event your device shows signs of liquid damage you maybe subject to a requote lower than the damaged price.
In certain circumstances and/or rare cases requotes may vary in amount due to specific device conditions on a basis determined by technician.
In the event Cell Tech provides you with a revised offer, you have the option to accept or reject the revised offer. The revised offer will be sent to the email provided by the seller on the original buyers form. You will have five (5) calendar days after Cell Tech sends the revised offer to accept or reject the new offer.
A) If you accept the Revised Offer, you will be paid as requested in the original submitted order with three (5) business days.
B) If the revised offer is rejected the seller will be responsible for providing a pre-paid shipping label. Insurance on the package is the responsibility of the seller should they choose to add it when shipping label is purchased. Cell Tech is NOT responsible for damage done to package or package itself once it has been shipped back to seller. In the event that the seller declines the revised offer or requests a return the seller will be responsible for any check cancellation fees and/or return shipping labels/costs. There is a (15) day grace period after offer is rejected to send your label in, if the label is not sent in (15) days we will send you the counter offer via check anyways or recycle the device
If the revised offer is neither affirmatively accepted nor rejected by seller within a fourthteen (14) calendar day period, Cell Tech will consider the revised offer to have been accepted by seller and payment will be issued for the revised offer price within five (5) business days. Any pre-paid label that you send if insurance is wanted by you then you are responsible for buying the insurance as well, we will not pay for insurance or be liable for any damages.
If your item is Google Locked, Samsung Locked, or iCloud locked the seller is responsible for all return shipping on any issue relating to these locks.
1. Use of Website and Content. The Website, including without limitation, any information, software, photographs, images, video, audio, graphics, or text on the Website (“Content”), and all patent, copyright, trademark, trade dress, domain name, trade secret, and other proprietary rights therein are the sole property of Cell-Tech Express. Subject to this TOS, we grant you a non-exclusive, non-transferable, revocable license to access and use the Website and the Content solely for personal uses, and for no other purpose. You may not modify, publish, transmit, translate, participate in the transfer or sale, create derivative works, or in any way exploit, the Website or any of the Content, in whole or in part. No copying, redistribution, retransmission, publication or commercial exploitation of downloaded material will be permitted. You acquire no ownership rights by downloading copyrighted material.
2. Code of Conduct. While using the Website and the Content, you will: (a) Comply with all federal, state and local laws that apply to your use of the Website; (b) Refrain from posting or transmitting through the Website any material that violates or infringes in any way upon the rights of others (including, without limitation, any copyright, trademark or other intellectual property rights); (c) Refrain from posting or transmitting material that is unlawful, threatening, abusive, defamatory, invasive of privacy or publicity rights, vulgar, obscene, profane or otherwise objectionable, encourages conduct that would constitute a criminal offense, gives rise to civil liability or otherwise violates any law, or contains advertising or any solicitation; (d) Refrain from using the Website and the Content in a manner that could damage, disable, overburden or impair any server, or the network(s) connected to any server of Cell-Tech Express, its affiliates or service providers, or interfere with any other party’s use and enjoyment of the Website; (e) Not attempt to gain unauthorized access to the Website or any services, other accounts, computer systems or networks connected to any server or to any of the services, through hacking, password mining or any other means; (f) Refrain from uploading, posting or making available on the Website any User Content protected by copyright, trademark, or other proprietary right without the express permission of the owner of the copyright, trademark or other proprietary right, and the burden of determining that any is not protected by copyright rests with you.
We make no warranties or representations related to the Content or the Website and disclaim all liability for errors or omissions in the information presented. You acknowledge that we do not ordinarily monitor User Content (as defined below). We reserve the right to refuse to accept or remove any User Content that is, in our sole discretion, unacceptable, and to disclose User Content to law enforcement agencies or authorities who may investigate reports of misuse or abuse of the Website or the Content. You acknowledge that you use the Website at your own risk.
Personal Data. The Seller is solely responsible for any personal, financial and sensitive information stored in the Goods, including all accessories. It is the Seller’s responsibility to delete all personal, financial and sensitive information from the Goods that may contain data before being submitted to Cell Tech. The Seller understands that Cell Tech is not responsible for removing data from the Goods and cannot guarantee that all data left on the Goods will be deleted. By the Seller releasing title of the Goods to Cell Tech, the Seller agrees to release the Cell Tech from any claim as to the Goods, the data stored in such Goods, or any data on any media or other accessories used in conjunction with the Goods, or for such data’s security, integrity, confidentiality, disclosure or use. Cell Tech is not responsible for any loss suffered by the Seller due to any data that is not erased or removed from the Goods.
Final Sale- Transfer of Title and Risk of Loss: The Seller agrees that the sale of the Goods to Cell Tech is final once payment is made by delivery of the payment to the Seller. The title to the Goods pass to Cell Tech upon such delivery of the payment to the Seller. Neither the Goods nor any data stored thereon can be returned to the Seller after the payment has been so delivered to the Seller. The risk of loss for, and title to, the payment pass to the Seller upon such delivery of the payment. Cell Tech is not responsible for any lost or stolen payments.
4. Access. You are responsible for obtaining at your own expense all equipment and services needed to access and use the Cell Tech website and Services, including all devices, Internet browsers and Internet access. If you access the Cell Tech website and the Cell Tech Services through a mobile or wireless device, you are responsible for all fees that your carrier may charge you for data, text messaging and other wireless access or communication services.
5. User Content. By submitting information, remarks, ideas, suggestions, inventions, graphics, images, photographs or other materials (“User Content”) through the Website, you grant to Cell Tech an unrestricted, irrevocable, worldwide, royalty-free license to use, reproduce, sublicense, distribute, market, sell, display, modify, create derivative works from and transmit such User Content for any purpose. You waive any moral or author’s rights or rights to attribution completely and irrevocably. We shall not be subject to any obligations of confidentiality regarding any User Content that you submit except as specified in our Privacy Policy, or as otherwise specifically agreed to or required by law. You understand that all User Content you submit through the Website is your responsibility.
6. Indemnification. You agree to indemnify and hold harmless us and our subsidiaries, affiliates, officers, agents, employees, partners and licensors from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of User Content you submit, transmit or otherwise make available, your use of the Website or the Content, your connection to the Website, your violation of the TOS or the Terms of Sale or your violation of any rights of another party.
7. Trademarks. Unauthorized use of trademarks, service marks or logos owned by Cell Tech is strictly prohibited and may also be a violation of federal and state trademark laws.
8. Copyright. The Website is protected by U.S. copyright laws and owned by us, our affiliates, and certain third party providers. Except as expressly provided in this TOS, you may not use, reproduce, modify, transmit, distribute or publicly display any part of the Website or the Content without our prior written consent.
We respect the intellectual property of others, and we ask you to do the same. If you believe that your work has been copied in a way that constitutes copyright infringement, please provide our Copyright Agent the following information:
a. An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
b. A description of the copyrighted work that you claim has been infringed;
c. A description of where the material that you claim is infringing is located on the Site;
d. Your address, telephone number, and email address;
e. A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
f. A statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf. Our Copyright Agent for Notice of claims of copyright infringement on the Website can be reached by directing an e-mail to the Copyright Agent at info@celltechexpress.com
9. Contests. We may sponsor contests occasionally, and you may send a contest submission to us in order to be eligible to receive a prize. We will provide rules for such contests on the Website.
10. Disclaimer of Warranties. THE WEBSITE, THE CONTENT AND ANY PRODUCTS OR SERVICES AVAILABLE THROUGH THE WEBSITE ARE PROVIDED TO YOU ON AN “AS IS” “AS AVAILABLE” BASIS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT, SYSTEMS INTEGRATION, ACCURACY, AND NON-INFRINGEMENT. WE MAKE NO REPRESENTATIONS OR WARRANTIES THAT USE OF THE WEBSITE, THE CONTENT OR PRODUCTS OR SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. YOU ARE RESPONSIBLE FOR TAKING ALL NECESSARY PRECAUTIONS TO ENSURE THAT ANY CONTENT YOU MAY OBTAIN IS FREE OF VIRUSES OR ANY OTHER HARMFUL COMPONENTS.
11. Limitation of Liability. YOUR USE OF THE WEBSITE AND RECEIPT OF PRODUCTS AND/OR SERVICES IS AT YOUR OWN RISK. IN NO EVENT SHALL WE OR ANY THIRD PARTY PROVIDER OR ANY OF OUR OR THEIR RESPECTIVE AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS OR LICENSORS BE LIABLE FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE WEBSITE, THE SERVICES, THE PRODUCTS, THE CONTENT, OR USER CONTENT, WHETHER BASED IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, ANY DECISION OR ACTION TAKEN IN RELIANCE UPON ANY CONTENT, ANY DELAYS, ERRORS, OMISSIONS OR INTERRUPTIONS IN DELIVERY, NEGLIGENCE, ACTS OF GOD, TELECOMMUNICATIONS FAILURE, THEFT OR DESTRUCTION OF, OR UNAUTHORIZED ACCESS TO THE WEBSITE OR THE CONTENT, OR FOR ANY TYPES OF DAMAGES OR LIABILITY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
(i). Cell Tech will have no liability for any item while in transit or otherwise in the possession or custody of any party other than Cell Tech, including, without limitation, any common postal carrier, customs authority or postal or delivery space. You bear the risk of loss until Cell Tech receives and acknowledges receipt and verification of your item(s), even if you send items in shipping materials provided by Cell Tech.
(ii).Cell Tech reserves the right, in its sole discretion, to reject delivery of any prepaid mailing kit, mail, envelope, package or other material that appears damage, opened or tampered with. Any such rejected material will be returned to you and Cell Tech will have no liability for any such attempted delivery or return of any item(s).
12. Exclusion of Consequential Damages; Further Limitation of Liability. IN NO EVENT SHALL WE OR ANY THIRD PARTY PROVIDER OR ANY OF OUR OR THEIR RESPECTIVE AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS OR LICENSORS BE LIABLE TO YOU OR TO ANYONE ELSE FOR ANY DIRECT, SPECIAL, INCIDENTAL, INDIRECT, PUNITIVE, CONSEQUENTIAL DAMAGES OR ANY OTHER LOSS OR INJURY CAUSED IN WHOLE OR IN PART IN RELATION TO THE WEBSITE, THE SERVICES, THE PRODUCTS, THE CONTENT OR THE USER CONTENT. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS IN THE “DISCLAIMER OF WARRANTIES” AND “DISCLAIMER OF LIABILITY” SECTIONS MAY NOT APPLY TO YOU. IN THOSE CIRCUMSTANCES, AS WELL AS ANY OTHER WHERE LIABILITY OCCURS, YOU ACKNOWLEDGE THAT THE ENTIRE LIABILITY OF CELL TECH UNDER THIS TOS, OR ANY MATTER RELATING TO THIS TOS, REGARDLESS OF THE FORM OF ANY CLAIM OR ACTION OR THEORY OF LIABILITY (INCLUDING CONTRACT, TORT, OR WARRANTY) SHALL NOT EXCEED ONE HUNDRED DOLLARS ($100) AND THAT AMOUNT SHALL BE IN LIEU OF ALL OTHER REMEDIES WHICH YOU MAY HAVE AGAINST US AND ANY AFFILIATED PARTY.
13. Governing Law. The TOS shall be governed in all respects by the laws of the State of West Virginia, USA, without reference to its choice of law rules. By accessing the Website you understand and agree that all transactions take place in Cabell County, WV and agree that the federal and state courts in Cabell County, WV have exclusive jurisdiction over any disputes with Cell Tech arising from or related to your use of the Website or any of the products or services or Content or User Content on the Website. You irrevocably consent and submit to the exclusive personal jurisdiction of such courts, and you irrevocably waive any jurisdictional, venue or inconvenient forum objections to such courts.
14. Statute of Limitations. Except for claims arising from your misuse of the Website or the Content, or claims arising from the User Content, you agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Website, the Content or the TOS must be filed within one (1) year after such claim or cause of action arose or be forever barred.
15. Third Party Links. The Website may contain links to third party websites. We make no representation regarding the content or accuracy of any website that you may access through the Website. We do not monitor and are not responsible for the content found on other websites that are linked from the Website. We do not endorse, recommend or sponsor any linked website or the services, products or advice described on such site, and we shall have no liability for its content, including its accuracy, subject matter, quality or timeliness, or any personal information that you provide to such site. USE OF SUCH SITE IS AT YOUR OWN RISK. The views, opinions, statements, offers or other information or content expressed herein are those of the respective author(s) or distributor(s), not of Cell Tech.
16. Third Party Services. We may allow access to or advertise certain third-party product or service providers(“Merchants”) from which you may purchase certain goods or services. You understand that we do not operate or control the products or services offered by Merchants. Merchants are responsible for all aspects of order processing, fulfillment, billing and customer service. We are not a party to the transactions entered into between you and Merchants. You agree that use of or purchase from such Merchants is AT YOUR SOLE RISK AND IS WITHOUT WARRANTIES OF ANY KIND BY US, EXPRESSED, IMPLIED OR OTHERWISE INCLUDING WARRANTIES OF TITLE, FITNESS FOR PURPOSE, MERCHANTABILITY OR NON-INFRINGEMENT. UNDER NO CIRCUMSTANCES ARE WE LIABLE FOR ANY DAMAGES ARISING FROM THE TRANSACTIONS BETWEEN YOU AND MERCHANTS OR FOR ANY INFORMATION APPEARING ON MERCHANT SITES OR ANY OTHER SITE LINKED TO OUR SITE. All rules, policies (including privacy policies) and operating procedures of Merchants will apply to you while on any Merchant sites. We are not responsible for information provided by you to Merchants. We and the Merchants are independent contractors and neither party has authority to make any representations or commitments on behalf of the other.
17. Security. We do not make warranties or representations regarding the security of Content or User Content. Data sent over the internet may be intercepted by third parties; if you are concerned about the security of your personal data(address, name), you should be careful when sending over the internet.
19. User ID and Password. If you are a registered user, you are required to have a user ID and password to access certain areas of the Website. You are responsible for maintaining the confidentiality of your user ID and password and are responsible for all uses of them, regardless of whether the uses were authorized by you. We prohibit the transfer or sharing of user IDs and passwords. You agree to immediately notify us of any unauthorized use of your user ID or password or any other breach of security.
20. Termination. You agree that we may, at our discretion, and without prior notice, immediately terminate your access to the Website.
21. No Third Party Beneficiaries. You agree that, except as otherwise expressly provided in this TOS, there shall be no third party beneficiaries to this TOS.
22. Waiver. Our failure to exercise or enforce any right or provision of this TOS shall not constitute a waiver of such right or provision.
23. Headings. The section and paragraph headings used in this TOS are inserted for convenience only and will not affect the meaning or interpretation of this TOS.
24. Violation of TOU. We reserve the right to seek all remedies available at law and in equity for violations of the rules and regulations set forth in this TOS and the Privacy Policy (which is incorporated by reference), including, but not limited to, the right to block access from a particular internet address to the Website.
25. Entire Agreement; Severability. This TOS, the Privacy Policy and the Terms of Sale found on the Website (the Privacy Policy the Terms of Sale and are incorporated by reference and made a part hereof) constitutes the entire agreement between you and us relating to the use of the Website. Additional terms and conditions may apply when you enter contests, use any Third Party Services or access any linked websites. Should any provision of our TOS be held invalid, unlawful or for any reason unenforceable, then the invalid, unlawful or unenforceable provision shall be severable from the remaining provisions. Such invalid, unlawful or unenforceable provision shall not affect the validity or enforceability of the remaining provisions. The TOS may not be assigned by you.
26. Contacting Cell Tech. If you have Website questions, comments, or concerns, please email at: info@celltechexpress.com. Please include details of your questions, comments or concerns and your complete name and contact information.
27. Notice: Cell Tech only does business with Vendors who are in lawful possession of their products. With respect to any and all goods that are listed on (1) any purchase order submitted by Cell Tech to Vendor or (2) any invoice submitted by Vendor to Cell Tech, Vendor’s acceptance of payment from Cell Tech for such goods constitutes a WARRANTY from Vendor that all goods sold to Cell Tech have been acquired by legal means.
28. Cell Tech is not responsible in any way for anything shipped with the phone , we ask that you only ship the phone , this would include but not limited too, charging cords, wall blocks, sim cards etc...
Vendor further WARRANTS that Vendor has 100% possessory interest in the goods at the time of sale. Furthermore, Vendor WARRANTS that Vendor has the legal right to sell said goods to Cell Tech.
DISCLAIMER OF LIABILITY: VENDOR accepts any legal liability and responsibility for any claim made against Cell Tech arising from the sale of goods to Cell Tech. VENDOR will personally subrogate Cell Tech for any and all claims made in regards to the sale of said goods, including legal costs to defend Cell Tech or any of its principals or agents against such claims.